Returns & Exchanges

At Eveline Cosmetics, your satisfaction with our beauty products is our top priority. If you are not completely happy with your purchase, you can return unopened and unused items within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization Number.

2

Prepare the Package

Securely pack the unused products in their original packaging, ensuring all safety seals are intact to qualify for a hygiene-standard refund.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our quality control team inspects the returned cosmetics, a refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing